Basic Protection Included

  • Manufacturing Defects 2 Years
  • Material Quality 2 Years
  • Mechanical Parts 1 Year

Our standard warranty provides comprehensive coverage against manufacturing defects and material issues. Every Stelvirox product undergoes rigorous quality testing to ensure lasting performance and reliability. The warranty includes free repairs or replacements for covered issues, with our expert technicians handling all service needs.

Service Coverage

  • Free technical support via phone and email
  • Priority repair service scheduling
  • Complimentary shipping for warranty repairs
  • Access to maintenance guides and videos

Our service coverage ensures you receive expert support throughout your warranty period. Our dedicated technical team provides guidance for product use, maintenance, and troubleshooting. All warranty repairs are handled by certified technicians using genuine Stelvirox parts.

Extended Protection Plans

Essential Plus

$29.99

3 Year Coverage
  • Extended mechanical coverage
  • Accidental damage protection
  • 24/7 priority support
  • One-time replacement

Premium Care

$49.99

5 Year Coverage
  • Complete accident coverage
  • Unlimited replacements
  • Same-day repair service
  • Annual maintenance check

Business Pro

$79.99

5 Year Coverage
  • Multi-device coverage
  • On-site service
  • Dedicated account manager
  • Bulk replacement options

Warranty Claims Process

1. Contact Support

Reach out to our support team through phone, email, or the online portal. Provide your product details and describe the issue you're experiencing. Our team will guide you through the initial assessment and determine if your claim is covered under warranty.

2. Claim Verification

Submit your proof of purchase and product registration information. Our warranty team will verify your coverage and approve your claim within 24-48 hours. You'll receive detailed instructions for the next steps via email.

3. Service Arrangement

Once approved, we'll arrange for repair or replacement service. For standard repairs, you'll receive a prepaid shipping label to send your product to our service center. Premium plan members can schedule on-site service or expedited replacement.

4. Resolution

Our technicians will complete the necessary repairs or process your replacement. You'll receive regular updates throughout the process, and we'll ensure your product is returned in perfect working condition.

Warranty Support